Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us by using our contact form.

Sale items (if applicable)
Sale items (bought by means of coupons, vouchers or promotional codes) will be refunded according to discounted purchase price.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, fill out the “Return Request Form” below and we will get back to you with an RMA# for shipping.

To return your product, you should mail your product to:

Product Return Center
Attention RMA #: (include provided RMA # here)
2868 Icard Rhodhiss Rd
Connelly Springs, NC 28612

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Return Request Form

Please fill out the following form to request your return.
Please provide all required details and attach proof of purchase and pictures of product (in case you have received wrong or defective product).
Once we review your return request, we will provide you with an RMA # for shipping.